What does a flexible workplace actually need to flex for?
“Flexibility” has become one of the most common requests in workplace design. But without defining who needs it, what it should achieve and how often change is expected, it is not yet a useful brief.
More settings, moveable furniture and multipurpose spaces can create choice. They can also make the workplace harder to navigate and use when the purpose, technology and operating model behind them have not been resolved.
In his latest article for Australian Design Review, Davenport Campbell’s Neill Johanson explores why flexibility needs to be defined around the organisation and its people, and why designers sometimes need to challenge the brief rather than accept it at face value.on, reinforcing the importance of designing around real patterns of work.
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