The design of Darling Park was originally intended to give staff a sense that they had ‘made it’. Narrow, heavy doors made it feel exclusive to enter – with the ornate ceilings and solid decorative columns expressing a grandeur that in recent years has begun to disconnect with rapidly evolving ways of working and customer engagement.

The experience today is a far sight from this, the building breathes through an enlarged façade with an openness that invites a welcoming stream of natural light. It gently guides patrons through to the communal areas which open up to new settings for socialising and working. First impressions last, which is why reviving the façade was an integral part of this project – informing the experience that continues throughout the complex.